Every service catalog is declared by hand and drifts from reality within weeks. That was a productivity tax when humans read it. Now that agents act on it, a stale catalog is a production risk. The fi
The line about a stale catalog going from a productivity tax to a production risk the moment agents act on it is the real shift. A person hitting a wrong entry loses twenty minutes and shrugs it off, an agent hitting the same wrong entry just executes on it.
It's about having the right context and knowledge at the right time without the need to always remember to update it manually. Think it like the system of record with the full knowledge for each service
The line about a stale catalog going from a productivity tax to a production risk the moment agents act on it is the real shift. A person hitting a wrong entry loses twenty minutes and shrugs it off, an agent hitting the same wrong entry just executes on it.
It's about having the right context and knowledge at the right time without the need to always remember to update it manually. Think it like the system of record with the full knowledge for each service